Sec. 2-285Access to covered account information
Plain English: what this chapter covers
Chapter 2 covers how city government runs: when the council meets and how residents can speak, the ethics code and how to file a complaint, rules for city employees (including drug testing and the city minimum wage), budgeting and purchasing limits, city credit cards, the Community Relations Commission, and how the city protects utility customers' personal information.
(a) Access to customer accounts shall be password protected and shall be limited to authorized city personnel.
(b) Such password(s) shall be changed by the city clerk on a regular basis, shall be at least eight characters in length and shall contain letters, numbers and symbols.
(c) Any unauthorized access to or other breach of customer accounts is to be reported immediately to the city clerk and the password changed immediately.
(d) Personal identifying information included in customer accounts is considered confidential and any request or demand for such information shall be immediately forwarded to the city clerk.
History: (Ord. No. 08-13, 11-6-2008)
This is a plain-English guide, not legal advice. The official code is on Municode and at City Hall. Our copy is from April 30, 2026.
Online: https://jamesburgessleads.com/city-code/PTIICOOR_CH2AD_ARTVIIIDTHPRPR_DIV1GE_S2-285ACCOACIN
Official version: https://library.municode.com/GA/Ashburn/codes/Code_of_Ordinances?nodeId=PTIICOOR_CH2AD_ARTVIIIDTHPRPR_DIV1GE_S2-285ACCOACIN
Paid for by James Burgess