Sec. 86-59Customer's equipment
Plain English: what this chapter covers
This chapter covers Ashburn's city-run water, sewer and natural gas service. It sets the rules on connection permits, deposits, meters, late penalties and shutoffs, disputing a bill, and the city's right to come on your property to read meters and fix lines. It also covers outdoor watering hours, what you can and can't put down the sewer, when you have to tie into city sewer, and how the gas system extends lines to new customers. The actual rates and deposit amounts aren't in the code. They're kept on file with the city clerk.
(a) An applicant or customer shall give the city notice prior to installing any customer equipment (including any equipment which may increase the customer's load) on the premises to enable the city to ascertain the feasibility of providing service to such equipment. The city shall provide information concerning the availability of service (including whether the city can service the increased load), delivery pressure, meter location, and other information which may be pertinent to the installation.
(b) The customer's equipment must be installed and maintained in accordance with approved installation standards and the requirements of applicable local, state, and federal agencies. All customer equipment shall be maintained by and be the sole responsibility of the customer and/or owner of the premises.
(c) If the customer's equipment might create a vacuum, back pressure, or any other condition which in the city's sole opinion could cause operating difficulties on the city's system, a device meeting city's specifications must be installed and maintained by the customer, at its sole expense, to protect fully and completely the city's system.
This is a plain-English guide, not legal advice. The official code is on Municode and at City Hall. Our copy is from April 30, 2026.
Online: https://jamesburgessleads.com/city-code/PTIICOOR_CH86UT_ARTIVGA_S86-59CUEQ
Official version: https://library.municode.com/GA/Ashburn/codes/Code_of_Ordinances?nodeId=PTIICOOR_CH86UT_ARTIVGA_S86-59CUEQ
Paid for by James Burgess