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James Burgess for Ashburn City Council

Sec. 86-51Application

Unchanged since the 2007 code
Plain English: what this chapter covers

This chapter covers Ashburn's city-run water, sewer and natural gas service. It sets the rules on connection permits, deposits, meters, late penalties and shutoffs, disputing a bill, and the city's right to come on your property to read meters and fix lines. It also covers outdoor watering hours, what you can and can't put down the sewer, when you have to tie into city sewer, and how the gas system extends lines to new customers. The actual rates and deposit amounts aren't in the code. They're kept on file with the city clerk.

(a) Service will be supplied pursuant to the city's standard service agreement under the applicable rate schedule(s) and the rules and regulations contained herein. Except as provided in the following paragraph, the city shall not be required to supply service unless and until such service agreement has been executed by the customer and the city.

(b) When no charges for excess facilities are involved, an applicant's application for service and the city's acceptance may be verbal. In such event, the applicable rate schedule(s), the terms of the standard service agreement, and these rules and regulations shall be effective and binding on the city and the customer as of the date the city first provides service to customer. In the absence of an executed service agreement or other written agreement, such a verbal agreement shall be conclusively presumed to exist if gas supplied by the city is used by the customer or on the customer's premises.

This is a plain-English guide, not legal advice. The official code is on Municode and at City Hall. Our copy is from April 30, 2026.

Online: https://jamesburgessleads.com/city-code/PTIICOOR_CH86UT_ARTIVGA_S86-51AP

Official version: https://library.municode.com/GA/Ashburn/codes/Code_of_Ordinances?nodeId=PTIICOOR_CH86UT_ARTIVGA_S86-51AP

Paid for by James Burgess

Paid for by James Burgess